How do I return an item?
- We offer a 30 day satisfaction guarantee on our products and online programs.
- Products may be returned within 30 days of purchase for a refund, minus a processing fee of 15%.
- Return shipping paid by customer.
- Please contact us at firstname.lastname@example.org for return authorization before returning any products.
What is the cancellation policy for lab tests?
- There is a USD $75 processing fee for all cancelled tests.
- Shipping fees will not be refunded.
- You must cancel within 30 days of placing your order.
- There is no refund after 30 days.